The Scope of word is to provide technical services for setting up and maintaining the inventory units and Customers. This VPO facility is in operations for the past 3 years.

The primary function of this VPO includes setting up of the Inventory Units for Purchase, Trade Ins and Lease Terminations. This involves

    a. Setting up Units / Items
    b. Create Purchase Orders
    c. Create FET Sub-items
    d. Create FET Purchase Order
    e. Create Purchase sub-items
    f. Create Inventory Adjustment
    g. Create Pay off Sub-items
    h. Create Pay off Purchase Order
    i. Create PO Cost Link
    j. Receive Purchase Order
    k. Calculate commissions to Sales representatives
    l. Execute side projects
    m. Report exceptions
    n. Bank Reconciliation

In addition, daily services are provided for updating the location information of the units, updating unit images, monthly billing, executing the tasks assigned, setting up customers and customer contacts, updating the missing customer/contact information, and, email campaigns on behalf of the Client. The project is executed by logging on to the Software (NetSuite) using the supplied credentials. Daily instructions are received from the Clients through email and files are received through FTP. Completed / Processed works/orders are updated to the web server using the Software and/or FTP and emails.

Scope of work performed by the VPO includes providing technical services to digitize various magazines. This facility is in operation for nearly 3 years now.

This VPO facility is provided for a USA based company for electronic publishing of current and archive publications of over 50 different publications at different frequencies. The files are received in Quark Express and PDF with associated images in .tif and .eps formats.

The process of digitization includes:

    a. Image Conversion
    b. Text Conversion
    c. XML Generation and
    d. Updating into Content Management System (CMS)

During Image Conversion, every image in the article is cropped, resized, and saved into different sizes (as specified) and files are named with the specified naming convention. The articles are then processed for text.

During Text Conversion, the articles are opened using Quark Express and the text contents are captured in a defined structure. The name of the item should precede each captured item (e.g. Title, Subtitle, etc.). After this, XML code is generated.

XML Conversion is done using utility software developed in-house. XML is generated from the text file after the text conversion process.

The story text from the articles is updated to the client content database through a software for content management. The contents, except images, are updated to the CMS in the customer’s server in USA site.

Verification is done during each of the above stages. The completed articles are uploaded to the customer’s ftp facility on a daily basis.

Scope of work in this VPO facility was to provide technical services for cost effective routing of trucks, gas purchases, driver assistance, and, to generate various reports.
The project scope also included

• Cost-effective Routing: Based on the Source, Destination and the stops in between,  routes are derived considering the gas prices across the fuelling stations on route.  Fuel Routes and Fuel Override instructions were provided to the drivers for the loads  assigned to them by providing 24 X 7 supports. The routes are derived for the trips  based on the Initial fuel available in the truck, the route of the trip and cheaper  fuel availability in the route. Instructions are then sent to drivers with the  override locations and the quantity of fuel to purchase at different override  locations.

• Monitor Qualcomm Messages and Provide support to fuel issues: During Nights (on  weekdays) and 24 hours during weekends, Qualcomm messages in Citrix are constantly  monitored for the messages from drivers. Fuel needs are addressed and routes are  provided to the drivers on request.

• Generate Exception Report (Override Report): Based on the fuel instructions provided  to the Truck Drivers, a Daily Fuel Report comprising of the Trip Details (Trip #,  Truck #, Fuel Card #, Origin, Destination, Miles in the Trip, Dead head Miles) and  Override Details (Fuel locations, Fuel Rates, Gallons to purchase, Miles between the  override locations) is prepared. Based on these Daily Fuel Reports, Fuel Override  Reports are generated by capturing data from Citrix and TCH E-Manager. This report  gives details of violations on the fuel instructions by the drivers. The Override  reports are generated twice a day, during weekdays.

• Generate Miles per Gallon (MPG) Report: This report is generated by extracting data  from Citrix and TCH E-Manager for the entire trucks of the Companies. Load  information (Truck #, Date, Origin, Destination, and Miles) is extracted from Citrix  whereas the fuel information (Override Locations, Date, Quantity, Rate, Amount) are  extracted from the TCH E-Manager. Based on these information Miles per Gallon (MPG)  and Cost per Mile (CPM) are calculated for the trucks. This report is generated every  alternate day - Monday, Wednesday and Friday.

• Charge Back Summary Report: This report is generated for the Charge Back to be levied  from the drivers for violating the fuel instructions provided for each trip. If there  are violations made by the drivers in following the Override instructions, then they  are charged for the monetary loss for not following these instructions. This report  is generated each Monday.

• Generate other reports such as Totals Spreadsheet,  Daily Issued Checklist, Daily  Fuel Report, Daily Gross Profit Report and Unpaid Settlements (Weekends)

The data for processing are captured after logging on to the Citrix Loadmaster and  TCH E-Manager using the credentials provided.